IN Brief:
- Amazon Business reached $60bn in annualised gross sales.
- More than 11 million organisations use the platform internationally.
- Dedicated trucks, pallet deliveries, and AI tools extend its offer.
Amazon Business reached $60bn in annualised gross sales during the second quarter of 2026 as the platform expanded its procurement technology and commercial delivery services.
More than 11 million organisations now use the service across 11 countries, including 97 members of the Fortune 100. Approximately 1.8 million organisations joined during the first half of 2026.
The available product range has increased by nearly 30%, extending categories used by factories, offices, schools, healthcare organisations, hospitality businesses, and public-sector customers. Fresh grocery, repair, maintenance, workplace, and specialist commercial products are also being added.
Business discounts generated more than $1bn in reported customer savings last year, while Business Prime members avoided over $880m in shipping fees. Those figures reflect the volume now passing through an operation designed increasingly around organisational procurement rather than consumer accounts with additional purchasing controls.
Artificial intelligence is being incorporated into purchasing and account management. Amazon Business Assistant provides real-time support, Savings Insights identifies purchasing opportunities, and Spend Anomaly Monitoring highlights transactions falling outside expected patterns.
The logistics proposition is becoming more distinct at the same time. Purpose-built commercial delivery trucks are operating in 13 US states, supported by scheduled delivery windows, parcel services, palletised bulk deliveries, and consolidated drop-offs developed around business receiving requirements.
Factories, hospitals, hotels, campuses, and offices present different delivery conditions from residential addresses. Controlled gates, booked docks, goods-in teams, purchase-order checks, restricted hours, security procedures, and separate receiving points for parcels and pallets all shape the cost and reliability of the final movement.
A consignment arriving quickly but outside an authorised window can generate more disruption than a slower delivery aligned with the site’s receiving plan. Dedicated commercial routes allow stops to be organised around those constraints instead of placing every business order within a network designed predominantly for residential delivery.
Consolidation can reduce the number of vehicles and packages arriving at each site. Tail-spend purchasing often produces numerous small orders from separate departments, with each movement creating packaging, goods-receipt activity, invoices, and internal handling.
Combining deliveries may reduce gate congestion and simplify reconciliation, provided urgent orders are not delayed while waiting to form a larger shipment. Purchasing systems must distinguish between routine replenishment suitable for consolidation and production-critical goods requiring immediate dispatch.
Amazon has also opened more of its physical network to external customers. Amazon Supply Chain Services now offers freight, customs, storage, fulfilment, distribution, and parcel shipping beyond companies selling through the marketplace.
That expansion gives Amazon Business a broader operating layer beneath the purchasing interface. An order can begin within a controlled catalogue, pass through Amazon-managed inventory and fulfilment, and finish through dedicated commercial delivery, reducing the number of external handovers and preserving more continuous data.
Concentration creates its own exposure, because simplified procurement and logistics can increase dependence on one platform. Customers will need to assess continuity arrangements, contractual leverage, data portability, and alternative suppliers alongside the savings produced by consolidated purchasing.
Additional automated capacity is supporting the physical network. A planned $48m robotic facility in Georgetown, Texas will combine automated storage, sorting, specialist product areas, and temperature-controlled capacity closer to regional customers.
The platform’s growth intensifies competition with established distributors and procurement-technology providers. Traditional suppliers often compete through technical knowledge, local stock, credit, product support, and long-standing customer relationships, whereas Amazon combines selection, transaction data, logistics density, and purchasing across categories.
Industrial buyers will continue to rely on specialist channels for engineered components, calibrated equipment, regulated materials, complex spares, and products requiring application advice. Standardised maintenance, repair, operations, office, safety, and IT items are more readily absorbed into a broad purchasing platform.
Spend analytics may strengthen that shift, because procurement teams frequently recognise tail-spend inefficiency without possessing consistent data across business units, cards, catalogues, and local suppliers. Anomaly detection can identify off-contract purchases, duplicated products, unusual quantities, or repeated expedited orders.
Automated controls still require operating context. An engineer buying an uncommon component after a breakdown cannot be assessed in the same way as a department repeatedly bypassing an approved catalogue, so authorisation thresholds and escalation rules must preserve room for legitimate exceptions.
Amazon Business’ $60bn run rate shows B2B ecommerce extending beyond digital catalogues into procurement software, inventory, warehousing, freight, parcel delivery, and receiving data. The resulting network offers convenience and visibility, while forcing customers to balance efficiency against supplier concentration and the need to preserve specialist sources for critical goods.
